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Unboxing the Bizarre
FAQs
How often will I get this box?
There are a variety of options for ordering. You can sign up for a month to month subscription. However, if you are ready to celebrate for months to come, you can purchase a 3,6, or 12 month commitment (providing for some great discounts). When you first subscribe, you card will be charged at the time of sign-up. Yourt box will ship within 2 weeks of purchase. Renewals/Commitment Payments (subscription billing) occur on the 10th of each month with shipping at the end of the month.
Can I cancel or change my product?
Please note that you are purchasing a recurring subscription. All subscriptions will renew automatically at the end of their term unless cancelled.
Hassel free Cancellation! You may cancel at any time. Commitment monthly payments are charged on the 10th of each month; renewals are charged on the 10th of the month at the end of your commitment plan. If you would like to cancel, please log into your account and cancel before your commitment term has ended and your next renewal date. Note that the cancelleation will take effect on your next renewal date and that all initial commitment terms must be fulfilled before the plan will be cancelled. You may do this on your own and do not need to reach out to us, however, If you need help, feel free to reach out at olbertenterprises@gmail.com.
If you need to make a change to your address, you can log into your account and update. The address change will go into effect immediately on your next month's shipment. If you are changing a tshirt size, please reach out to us so that we may update for your next shipment. All other changes, including product changes will take effect on your renewal and after your inital commitment has ended. You may do this on your own and do not need to reach out to us, however, If you need help, feel free to reach out to us.
What do you mean by commitment terms?
3, 6, and 12 month subscriptions have built in discounts and are commitment terms. If you choose a 3, 6, or 12 month plan, you are agreeing to a commitment contract for the discounted rate; as such, you will be billed at the monthly price each month for the number of months selected. If you cancel before your commitment term has completed, you will continue to be billed monthly for, and receive the remaining boxes for the remainder of your term. The cancellation will take effect on your renewal date (i.e. a 12 month commitment cancelled after 8 months will continue to receive 4 more boxes which will be charged at the monthly price for the next 4 months; on the renewal at 12 months, the cancellation will go into effect).
More info can be found on our terms and conditions page.
Are there additional charges?
FREE SHIPPING to anywhere in the US. For all other countries - please reach out to us. Note - State Sales Tax where applicable will be charged. There are no hidden fees.
*note – Boxes not recommended for small children as items could possibly pose a choking risk